Bet365 is one of the leaders in the industry, not only in sports betting but in the world of online gambling. Owned by Peter Coates, who is also the Stoke City Football Club chairman, the company is a highly-reputable and respectable entity which has been in operation since 1974. Bet365 has over 1,700 employees and is the 7th largest private company in the United Kingdom. As of 2012, the company has over seven million customers in 200 different countries. However, this does not include players from the United States or other restricted countries. The sportsbook is licensed and regulated by the UK Gambling Commission.
There are many bonuses available at Bet365 highlighted by a 100% initial deposit bonus. However, not all bonuses have the same value—only European-based players get the 100% match deposit bonus of up to €200 while the rest of the world gets the 15% First Deposit Match of up to $200. Other sports and event specific offers are: the 100% Euro Soccer Bonus, Bore Draw Money Back Offer and Each-Way First Goalscorers in soccer; 50% Euro Basketball Bonus in basketball and the 50% Parlay Bonus in other sports. However, there is a lack of any reload bonus.
Bet365 withdrawals are varied. With a large scope of customers, the pay-out methods are different from one country to another. Generally, withdrawals are possible via Visa debit/credit card, Neteller, Skrill Moneybookers, PayPal, Instadebit, Click2Pay, Ukash and Paysafecard. Bet365 also offers pay-outs via wire transfer, bank transfer and check. Players are credited their payouts within 24 hours for most online methods. Check withdrawals are free while bank wire and bank transfer transactions are available for free one (1) time each 28 days.
Similar to its pay-outs, depositing at Bet365 is easy with many options to choose from. Note again that, with a large scope of customers, the deposit methods are different from one country to another. Bet365 generally accepts Visa credit/debit card, Skrill Moneybookers, Click2Pay, UKash, Paysafecard and Entropay among others. They also accept loading your account via bank transfer or check.
Bet365’s homepage is crowded in appearance. Worry not, as this seems intentional because of the sheer volume of sporting events on the site. From North American, European to Asian sports; from popular sports like American football (NFL and NCAAF), basketball, ice hockey and international soccer to unorthodox events in darts, curling, Gaelic sports and futsal among many others, lines and odds are available all throughout the year. Bet365 takes the cake in one aspect of sports betting and which every other online book seems to emulate: live betting. For a more enjoyable betting experience, Bet365 also offers live-streams of most sporting events for their depositing players. Additionally, the sportsbook offers a mobile betting service to make betting at Bet365 more convenient. As good as the Bet365 product is, they profile players very quickly and cut their limits which can be frustrating for bettors on a hot streak— that’s a big red mark even for a reputable sportsbook and that means their overall rating will be affected here.
Bet365 customer service is considered one of the best and most efficient in the business. To support the big list of players, Bet365 employs a multi-lingual support team that works around the clock. The service is available via live chat, email, phone, fax and even standard postal service. We tried Bet365’s live chat and we emphasize that the response was pretty quick! In less than two minutes, the representative was already available and very effective in explaining things we inquired about.