William Hill started offering its services online in 1998 but prior to its launch this sportsbook had already amassed over 60 years of experience in sports betting. Long considered among the stalwarts in the industry, currently licensed in Gibraltar, William Hill added casino and poker to its growing portfolio of betting and gambling services in 2000 and 2003. William Hill’s services span 175 countries and are available in 11 currencies.
First time depositors are given an impressive welcome bonus, while other bonuses are limited. William Hill offers a 100% deposit bonus up to $2000 (or the equivalent value in euro) plus a Free £25 Bet upon wagering at least £5. After their initial deposit bonus however, there are no other bonus offers from the sportsbook. There are other extra incentives but only in the casino and poker. Additionally, we tried to look for information on the terms and conditions of the deposit bonus on their website but we were unable to find any—enough reason to reduce their grade by a point in this category.
William Hill withdrawals are varied. Apart from credit and debit cards, various online payment services are available like PayPal, Moneybookers and Neteller. Arrival of money in player accounts varies especially with bank transfers due to the independent processing time of each bank before money is credited. It is also worth noting that any withdrawal made via bank transfer has a fee passed on to the player.
Making deposits in your William Hill account can be made through several methods. Major credit cards like Visa and Mastercard are accepted and online payment method services like Click2Pay, Click and Buy, Neteller and PayPal.
William Hill does a great job in maintaining the quality of their product while continuing to create innovations that benefit its clients and its own brand as well. William Hill scores points on its add-on services like select live-streaming and mobile accessibility. The site also has a radio broadcast which is something rare for a sportsbook. All of this can be accessed through links found on the homepage. Aside from major professional sports leagues, William Hill is also is deep in racing, earning them a good reputation among horse and greyhound racing betting enthusiasts. The website is full with links and information but visitors won’t find it hard to navigate.
William Hill provides several contact channels for customer inquiries. Customers can reach them 24/7 through email, live-help and on the phone. As a respected institution in the industry, William Hill’s telephone representatives did not reflect the expected quality of response when we tried to inquire. Answers by the representative we got were too swift and any hopes for further elaboration to help answer our questions were rebuffed.